Dear Sir,
I am an old custmer of airtel and by profession a Chartered Accountant at Durg (C.G.). My telephone no. is 0788-4015316.
On date 25th December i received a call from your bhopal office that a scheme is started to provide caller id instruments to customers at cost of Rs. 300.00 to be deducted from bill. Then I said yes and confirmed the offer. After 2-3 days one local executive called me and told that he would be coming in 1-2 hours to install/deliver the aforesaid instrument. But since then when i didn't received the instrument i reverted to local Durg Airtel office where we were told that the scheme is over. Then on date 17th January when i called to your bhopal office (Complaint No. 11454447) Miss Harshita at your bhopal office told that since you have one confirmed on telephone but later on spot you have refused for the instrument and now the scheme is closed and you can not receive the instrument. When i asked her to lodge complaint against the aforesaid local executive for giving wrong comment, she refused and said that you are not going to receive the instrument further.
Sir I request you to kindly look after the matter and take necessary action against the false reporting
0 comments