Hi,
This is in regards to the Hello tune service that was unwantedly and without consent was provided on my cell phone.
I cant believe the fact that i have been with the airtel service since 3 years and their upto such sheap act of deduting 30/- every month. I am sure their doing their sales based on deductions like these.
Despite the # of complains lodged nothing seems to work. Every executive you talk to (New or tenured) doesn't seem to know the procedures that need to becarried out after speking to a valuable customer.
For these months i have requested a refund time and again however i have been only provided with # as follows.
Dial 543211808 and press 1 your hello tune will be unsubscribed.
(Nothing works)
Dial 543211 (Toll free # ) 12/- was deducted on the same.
Press *678# and select the option 1 for the menu. After the menu nothing appears.
It's demeaning to have a service like this.
I was unsure that this company is going to the DOGS because of the untrained executives as well as they upcoming with such cheap plans to buildthemselves in the market.
However i now believe that this company is gone to the DOGS.
I am not sure this compalint will try & make a difference, however this is purefrustration of being a valuable customer and to experience such a disgusting service.
Also to metion our renowned website for airtel does not contain any section to lodge complains. Also the executives our only advised to give the website www.airtelworld.com incase of any complaints to be lodged by the customer.
pleased while writing thefollowing that
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