Respected sir
please help me solving my problem as i am not getting proper response from Airtel and they are misbehaving with me and rude.
Please find the below trail email from me to Airtel
Regards
Ashok
9739892262
On Sun, Apr 3 at 3:57 PM, Ashok kumar wrote:
Thanks for the response i visit to the Airtel Outlet by today
Request you to please inform them the same which is near Indira nagar 100Ft Outlet
On Tue, Mar 29 at 6:42 PM, wrote:
Dear Mr. Kumar,
We regret the delay in responding to your e-mail.
This has reference to your e-mail regarding baring of outgoing and incoming service for your Airtel number 9880223139.
We would like to inform you that the outgoing call facility has been deactivated due to concern over address verification formalities.
It is our constant endeavor to provide you with better service and to be able to do so we rely greatly on your co-operation and understanding. In the interest of security,
connections failing to meet the verification details are restricted from making outgoing calls.
Hence, we request you to visit the nearest Airtel Relationship Centre and submit the below mentioned documents to activate the service.
Document
Document Valid as
Electricity Bill of private company (not older than 3 months)
Current Passbook of Schedule Bank (including private banks)
Credit card statement
Freedom fighter card with address
Kissan Passbook with address
Caste and Domicile Certificate with photo & Address issued by State Govt. like Assam and Other States.
Please feel free to speak to our call center executive on 121 regarding any query/request and 198 (Toll Free) for any complaints. You can also email us at [email protected].
You may send an email at [email protected] or you may call at 9972534865 from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your complaint in 10 days.
If you do not receive a satisfactory response from Nodal Officer you may send an email at [email protected] or you may call at 9972544865 from 9:30 AM to 6:30 PM Monday to Friday.
We value your association with Airtel.
Warm Regards,
Vijath Kumar
Appellate Officer
Bharti Airtel Limited
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&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc: [email protected]
Sent: 28/03 16:39:10
Subject: Airtel Number: 9880223139 - is getting recycled why???
Respected All,
This is you update you that i have purchased Airtel Pre Paid connection in the
Month of Jan '11 and submitted all the relevant details i.e Identity Proof at
the same time itself every was going fine but now from past 1 week i am unable
to make my outgoing calls and when contacted the CC of Airtel was informed on
25th March '11 i need to submitt my documents once again as it has been
rejected so i have visited to the INDIRANAGAR Airtel Outlet on 29th Mar '11
where i was informed that the number will be recycled with in a week.
My question how can you recycle the number without giving me any prior notice
and any information on the same as i have already given the number around 100
Members now i can't change my number to other network when the number has
update to the recycle why cant you give the same number to the same person
who has been already using that number.
As i regurlaly travel from Bangalore to Chennai so i also using Airtel Pre Paid
connection of Chennai so the Karnataka connection will be switched.
So i request you higher concern person please look into it and do the needful
or i will be forced to move to the Consumer Forum as i am not getting any
response from the CC and Airtel out let
Now the number is using my father and you can contact me on below mentioned
number at the earliest
Airtel Number: 9880223139
SIM No : 89914500040162341777
IIMSI: 404450106234177
Pkd Dt : 12/1/11
WHY ARE YOU RECYCLING THE NUMBER AS THE DOCUMENTS ARE CLEAR FROM YOUR END
Looking for the revert from your end (Call me from 2Pm)
Thanks & Regards,
Ashok Kumar P
9739892262
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