This is to bring to your kind information that I had a number of Airtel on my name and address. I had given that number to my friend for temporary use but after few months I had made a fresh issue of the sim as I was in need of that number. After using the sim for few days suddenly one day I found that the sim got invalid. On calling on that number I found that the number was being used by my friend. She told me that she has
reactivated the old sim by blocking my sim from Airtel customer care. She even told me she had transferred that number on her brother's name and address in the absence of my knowledge. On questioning her that how she made it done she told me that she had got it done without submitting any of my documents and no objection letter which was mandatory in such case of transfer and which should have been duly signed by me. All she had to do was give my name, address and old sim number to the customer care office and the number was transferred in her brother's name.
It came as a shock to me about this illegal transfer of my own number without my knowledge or without providing any of my documents or my no objection letter. I had even made a complaint about this in Airtel customer
care many times but I got no action from their side. I even went and tried
to seek the help of the Airtel center at City Center but they were not
willing to cooperate and in return the only thing they said was that my
documents and NOC letter has been submitted. When I asked them to produce
those documents and NOC letter to me they refused to do so. Therefore much against my wish I am sought the help of local police station to lodge a GD (general diary) for this illegal activity by Airtel company. Because of the of the mistake of such a reputed company i lost my number and suffered a lot. Even then Airtel is not willing to accept there fault. I even when to the nodal officer but to no avail.
Now finally i have decided to knock the door of the consumer court for justice. So far i have been alone in this fight now i wish to seek your help to guide me to fight against this injustice done by Airtel to me.
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