Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Serivice & customer service | News #75809

Airtel
Serivice & customer service

Restected sir/madam

I always call customer care for information abt refilling, offers etc but there are some time i get a proper help but some the agent letterally hange up the call with any information the cust keep on hold 30 sec but after 2min he or she hangs up the call frankly speaking with u now aday u customer service has worse like your network in some area u cant handle that

ur agent dont have proper product knowdegle also if agent give some information than the if we call to confirme it then the agent give the other infomation not only this if u go to near by airtel gallery they say we dont have any info abt tht service call up customer care. so can u tell me do u have any other custmer care who can give the info properly i the the best customer care would ur ceo of the company or the one of the directore of the company at least he mite have all the info abt the service wht they are offering.

frankly speaking u people dont have proper trainer who can give the proper product knowedge

plz look into this matter let me known how u can help me

thank u

Vishwanath


Company: Airtel

Country: India

Category: Miscellaneous

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