Sir/Mam,
We have Migrated a 4Years EXISTING Number -9840787171 from Prepaid to Postpaid on 03-09.The Said Connection Was Working Till 26-09 and Without Prior intimation/Notice The Connection was De-Activated on 27-09 12:30am.
Regarding this we Gave Complaint in Chetpet Airtel Showroom on 27-09 10:30Am to Mr. Karthik the Service Request #-14053575.We Where Said that
Re-Verification will be Done & Connection will be Activated with-in Three
working Days. But Not Done.
Then i was Requested on 03-10 to Submit a Letter Stating That the Bill Will Be Paid By Nithya Mobiles to Same Chetpet Showroom. We Have Submitted the Letter on the Same Day.
And the Next Day (04-10) the Letter Was Returned to us By Chetput Airtel (Karthik, Savitha&Jagan) Stating That Airtel's Risky Dept. is Not Accepting the Letter. But on the Same Day When we Spoke to CustomerCare:121 to Mr. Uday, asked to Submit the same Letter&Pay the Bill amount at Reech Airtel Anna Nagar we did the Same. The Same issue was taken to Airtel's Nodal-Officer on 05-10 6:00Pm.
The Connection was Re-Activated on 05-10 7:30Pm and Again De-Activated on 6:Am 06-10 without any Reasons Notice/intimation Via SMS/Call.
On 08-10 a mail (541002213) is sent to us Requesting us to Transfer the Connection -9840787171 to Personal Name.
This is Fooling us & Affecting our Business as well as Our Public image also Wasting our Precious TIME, ENERGY & MONEY to Walk-in Daily to your Offices & Showrooms Against your Day to Day False/Changing Statements & Requests on a Single issue.
The whole Responsibility lies on Airtel & as well as The CUSTOMER SERVICE MANAGER for what disgusting Service has been given.
Once again we Confirm the Payment Responsibility will be Bared by us, So Kindly We request You To Take immediate Action on this issue & Activate Number-9840787171.
This will Be Final Request/Complaint, Still the Same Continues Legal notice
Will Be Issued Without any Hesitations.
Thanking you
For Nithya Mobiles
Jencillin Geethan
9840377171
But still the Connection is not given and the Number is Permanantly De-Activated and sold to some Other.
The Disgusting Airtel-Service.
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