I have some querry about mobile no 9650777006. i want to know the name and address of said mobile connection holder. I called on toll free no 121 at 10.30 pm and some Mr. Manoj attand my call. Instead of giving correct information, he insisted me to contact your outlet. Is it possible any body to contact your outlete at 10.30 pm in the night. I made so many time requests but all in vain. Even he couldn't help me to get RTI form to know why shud not I view online telephone directory? When ever this facilityis provided by MTNL also. why not airtel providing it?
And it is mandatory as per TRAI Rules. Later on after holding me in que a long time, Mr. Manoj disconnect my call without giving me suitable solution. This was the gesture of your employees providing customer service. I called again and again 4 times but nobody has attend my call. I want solution under RTI ACT "THAT WHY AIRTEL IS NOT PROVIDING ONLINE TELEPHONE DIRECTORY LIKE MTNL? WHY THEIR EMPLOYEES ARE SO IRRESPONSIBLE?
FROM
MUKESH GUPTA
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