Dear Mam/Sir,
I feel very unpleasant to say that the services provides by the Airtel customer care (CC) is really a painful scenario. I have called Airtel CC more than 5 times to deactivate (one of my request reference# 1028028684) VAS cricket updates. Alas! more I called more I got hopeless services and frustration. Still it is activated. Due to this reason my account has been deducting Rs. 3/- on every cricket event.
Not even that one of the CC supervisor talked with me rudely.
I would like to draw your attention on one another incident, that was Rs. 99/- had been deducted dated on 27Oct.12.01 AM from my account claiming Mp3 tone download. I kept that sms saved in my inbox. Could you please let me know how could be an 'Mp3 tone' be of an amount of Rs. 99?
So really I am fade up with the services provided to a valued subscriber (sustaining Airtel cellular service more then 2 and 1/2 yrs)
Is this the trend of Airtel Bharti, or you do not have proper care towards your customers. Please revert back to me regarding the issue.
Thanks and regards,
Ramesh Pandey
9860293838 (Airtel prepaid#)
0 comments