Espected sir,
i Prashantroach bought a connection from airtel last month, i was told that the downloading speed will be 40-45 kbps.
when i used it it was very slow so i called the technical support, which was of no use.
from the day of purchase i have visited the airtel branch at 32sec, chandigarh, at least 10 times from the DAY of purchase.the speed never crossed more than 7 kbps, now today i again went there
with my notebook and showed the problem to the enginear present there, he told me that it will not exceed more than this, i was not left with any other option but to cut the connection as it was not solving my purpose, i asked for the refund and they are refusing, i told them that since it is so slow i cannot download any stuff that i want, my airtel number for data card is 9872665960
and my plan was 599, which is plan||, which says that 1 gb is free, and will be charged rs.3mb
now they have given me a bill of rs 2400 plus,
to save their employee they are putting the burden on me,
i know that i havent even used it that much as the downloading was not happening, i only used it for surfing, not even every day, then from where did this huge amount come.
sir i am an mba graduate and i know that it is not possible
my contact number is 9876223022,
and the data card is under the name of mr. Anuj Thakur.
the data card number is 9872665960
sir please solve this problem.
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