First of all I would like to know why the heck they call it "customer care"?? Well, I don't expect people to care about me but being a service provider they should at least listen to me, shouldn't they?
I wished to give an Airtel digital tv and tried to contact their customer care (1800 102 8080). Even after 30 minutes of perseverance i could never get to talk to a customer care executive.
I read in this site about their poor customer service and boy did i experience it even before getting a connection!!!
Wake up you so called service providers. If you don't listen to your customers you will be thrown out of business (though not immediately). I'm so frustrated that i'm going to start a propaganda advising people not to buy airtel digital tv.
Anybody listening out there???
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