Respected sir/madam,
this is to inform you that I Sunil Sharma has acquired an Airtel digital tv on 27/05. Have the customer ID no. 3000851596.
But due to some malfunctions in the gadget (stb), since 03/08, I am unable to view any of my television channels. Its always shows an error THE INSERTED CARD IS NOT A BHARTI TV VIEWING CARD (2). After making successive complains to the authority the was no remedy.
However, on 8/8 an engineer from the your local office occurred at my place, he exchange of my new STB gave me another STB but an old one. The conditions of which is NOT good and its audio video jack is also move up and down and the warranty seal is also broken and it is just like a broken STB. Know what I want is that, since my gadget is lies in the warranty period, I want a complete replacement of my STB with another newer STB. The local authorities have denied me of doing the above but in you help line number 18001028080 is saying that I will receive a new STB.
I hereby, request you to take proper action against the authorities involved in the mater and help me replace my STB with get newer one.
My complain numbers are given below-:
1) 902135
2) 903949
3) 908673
4) 911771
5) 914901
6) 916216
7) 919278
8) 922588
9) 924627
10) 927542
Thanking you
Your faithfully
Sunil Sharma
Customer id. 3000851596
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