I subscribed to Airtel Digital Tv and it was installed on 04/07/09 and after a week the reception detoriated. Since then i have been calling the service center.
Watching TV is like watching an old scratched CD. Numerous phone calls to Service center @ 1800 102 8080 yield no result. I have to repeat my Consumer No. /Address/Date of installation/Previous dates of call /verify my email/land line-Cell no. and then told to wait while they seacrh for a solution. After 10 mins. the line gets cut off and i have to repeat the process again. One helpful soul told me to open the set top box, clean the card, check the wiring and to report back. unfortunately, the same person never picks up the phone again and the person is invariably busy elsewhere. They even refused to Register or give me a complain No for reference. I have also emailed my complain but no reaction.
Cliff Phanwar,
Consumer No. 3001051461.
0 comments