I bought a Airtel DTH connection from ConnectIndia in July. when i bought the connection i was promised a trip to Goa as an incentive to buy the product. Its now been 15 days since the Set top box has been installed at my home but I still have not recieved any info abt this package trip. MY AIRTEL cust Id is 3001162797
Alll my attempts to reach the connectindia team on the land line numebrs have been to no use. The gentlemen who sold me the product on the phone KAMAL (mobile No. 9958877676) from CONNECTINDIA disconnect the phone when i called him to enquire abt the package. He does not answer his calls now when i call him or keeps his phone in switched off mode. When i talked to AIRTEL callcenter abt this they refused to know abt the existence of any company called connectindia... even the supervisor on the floor said that he does not have anything to do with connectindia & that though he was aware of the problem he could not do anything.
This is fraud and an incorrect selling practice on the behalf of AIRTEL... if connectindia is one of their vendors they shud ensure that wrong promises are not happening to the customers.
This is extremly disappointing from a company like Bharti... I would like someone from Airtel to look into this and get back to me regarding the same
Anurag
9967879155
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