Sir
I am a resident of Hyderabad and working as a Sub-Contractor in Madhubani Town - District Madhubani - Bihar. I had purchased a Nokia Handset along with an Airtel Pre-Paid Connection in their on-going offer of Life Time Validity. The Details are as follows:
Mobile No. : 9199683705
SIM No. : 89915231000024465563
I had given my PAN Card and my Bank Pass Book Copies as ID Proof.
The no. was a ctivated the next day and I had got it Life Time Validity Recharge adn Talk Time and Local Calling Top-Ups.
After a week, the SIM got de-activated and I was told that I had to re-submit the forms. The Pre-Paid enrolment form which the dealer from whom I took the handset and Sim told me just to give him the money with my ID Proofs with signatures where required and he would do the rest and so I did. I have proof against the dealer that he wrote my Date of Birth as 01/01/1977 against as in my Pan Card which is 13/10/1983 which I had already given as an ID proof. Sir, whose fault is it that I was asked to re-submit the documents? Anyways, proceeding further, I went ahead n again gave the documents for the same SIM instead of buying a new one from some other place as I had already got so many recharges n top-ups done plus I had forwarded this no. of mine to all my contacts. Now, its been more than 2 months Sir and the no. still hasnt been activated and I am paying heavily for my recharges on roaming on my Hyderabad no. as I am still waiting for that Bihar no. to get activated. I seek forward for your help to get my no. activated as well as a compensation for the no. of calls I had to make to the dealer to ask him the status of my SIM activation, the amoutn of petrol wasted for the same to go to the dealer n Airtel office, plus the heft recharges done on Hyderabad no. which is being excessively used in roaming, thanks to the negligence of Airtel - Bihar. I literally beg you to kindly look in to the matter and see what can be done and kindly oblige. I did not want to take any unfair step against them beacause you know the condition of Bihar... so I am approaching the proper means for getting my problem sorted out.
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