Airtel(india)
Exploitation by Airtel by changing plan

Dear sir,

Sub: exploitation by Airtel by changing plan.

Pl intervene to end exploitation of customers by airtel. As in my case, my plan A O A 15 PAISA is secretly changed without my consent n knowledge. MY MOB NO.98782 45225, pre-paid is valid till may n hav bal of appx.rs.120. I suddenly noticed the reducing balance. Cus-care not only refused help, but also denied regn.of complaint. He only agreed, when I told that I m recording the call. Only COMPUTER OPTIONS r available at *121# ….contact to person is very secretive. If the plan can b withdrawn at their own, wt is the purpose of selling that to me. At least it should b from new validity period/new recharge to make sense. Pl ensure redeeming of my bal at old tariff atleast till validity. I should not b forced to redeem at their own conditions.

ALTHOUGH IT SEEMS AN INDIVIDUAL COMPLAINT, BUT IMAGINE THE IRONY OF PPL MENTALLY TORTURED N MONETARILY LOOTED BY THESE PVT. COMPANIES…SO PL ACT N SAVE PPL IN PUBLIC INTEREST.

Regards,

Sukhdeep kaur

w/o Prof. T.S.Brar

CHANDIGARH.