My Self Anuj Prabhakar. My complaint is against the Airtel Company. Earlier i was using Airtel postpaid connection and the Number was 9810095515. this number is on my name. I made a request on 22nd of October to disconnect this number as i dont want to continue this Number any more. The executive asked me to pay the dues and after then your number will be stopped with in 48 hours and he gave my my complaint no. The Complaint no was 792397993. I paid all the dues so that my number will be stopped. But after 3 days my number was still on. i again called them and explain my entire problem to their executive. he again assured me that with in a day your no. will be stopped.
But nothing will happen. i called a lot of times to the customer care and request them. But still after 3 Months of my complaint bills are coming regularly and i am not even using that number since that day.
In between i talk to Mrs Singh (Who is the senior person from Airtel who takes care of the complaint of the customer) 2-3 times and explain my problem to her. She told me not to bother about these bills and you need not to pay anything because this is the mistake from Airtel side only.
But still their executives called on my alternate number regarding the payment repetitively which is using my Wife and the executive called they talked harshly on phones.
Please look into the matter. I am tired to talk to Company guys. They are harassing me by calling me again and again and now their executives are using harsh language. please take certain action to stop these harassment.
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