Airtel has been allowing some smart Christian Agency to deduct Rs 7/-periodically from my prepaid mobile connection without my express permission. Initially I ignored the messages. When this thing persisted I tried to approach Airtel co by dialing 121.All I got was computerised messages and offers of lottery and other gimmics. Later I rang up 9810198101 and after a lot of button pressing someone came on the line only to inform that due to technical reasons I shall have to make my complaint only after 48 hours.
I appeal to Airtel to keep better sense to at least listen to the problem of the consumer and try to be helpful.
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