Inconsumercomplaints.com » Miscellaneous » Review / complaint: AirTel Mobile Chennai - Booster Card Cheating | News #82328

AirTel Mobile Chennai
Booster Card Cheating

Dear Friends. Have you followed the Booster card packages by Airtel?

Initially in order to attract more customers in to their net work all the mobile operators are offering Booster cards alternatively known as Rate Cutter cards.

Airtel also offered a rate cutter card value of Rs.65/- with one month validity. In this rate cutter all the local airtel mobile calls charged only 10 paise per minute. So several customers including me advised our friends and relatives and changed to airtel mobile since the charge is very low with rate cutter card.

After making the customers used to the benefits of Baaster card. all of a sudden airtel stopped Rs.65/- Booster card and forced to take only Rs.97/- card to use 10paise call charge to local airtel numbers. after two months, they again stopped the 97 Booster also and forced the customers to go for 149 Booster to avail the 10 paise call charge. They also convinced that along with that booster card custmoer can send sms for 5 paise and to other mobile calls at 49paise per minute.

But the airtel failed to note that not all the customers are using sms and also making calls to other mobiles. It should be the customers choice to choose among the Booster cards. Without doing so Simply forcing the customers will only make them to loss their customers since other mobile operators are giving vide choice on booster cards. Most if the customers are using second mobiles to use avail the benefits of booster cards. It is not a difficulty for them to switch to other operators. They have to think about it.


Company: AirTel Mobile Chennai

Country: India

Category: Miscellaneous

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