Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel Mobile Phone Service - Amount deductions from my Airtel Account in fradulent manner | News #82666

Airtel Mobile Phone Service
Amount deductions from my Airtel Account in fradulent manner

Dear Sir,

This is to inform You that, I have a Mobile Phone connection and my number is 9777748540. A Couple of weeks before I recieved a SMS from 678510 and the contents of the message was an offer to use Hello Tunes on Trial basis for a week without any charges. Accordingly, I was searching for a good song fro the Voice album and before I could able to finalize a song the phone was disconnected. Within 5 minutes Rs. 10/- was deducted from my account. How-ever I had to tolerate this cheating. After 10 days, without informing me again Rs. 10/- deducted. Another message from the number 543211 came on 10th January containing words that I have selected one song for my Hello Tunes and another message came from 678510 regarding adjustment of Rs. 10/- from my account ; where as on that day I haven't selected any song for Hello Tune. Even a line of the message was regarding unscribing the facility by dialing 543211808, but the same number did not speak anything regarding unscribing. Again, today another message came to me for continuance of the facility and deductions of Rs. 30/- from my account for one month.

Regarding the unscribing facility not working, I have sent a SMS to the number 543211 to discontinue my facility, but still they are deducting the amount by way of Forgery from the customers like us. Hence, I request You to intervene in the matter and stop providing these unnecessary facility of my number and corresponding amount may please be credited to my account.

Thanks,

Adv. S K Mohapatra


Company: Airtel Mobile Phone Service

Country: India

Category: Miscellaneous

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