I was using Aitel mobile number 9910032718 long back ago. Due to some reasons have deactivated that numebr. I have paid the required amount which was 536 Rs (after asking Airtel's executive at Laxmi Nagar Showroon) and requested then to please deactivate this number on April 20. They assuerd me that they have forwarded the requested the same will be done. After 2-3 days I got a call from Airtel, in which they asked me why I'am willing to deactivate the number, they also assured me that your request has been forwarded. But after that I'm still recieving the bills for the same number, and now its somethiong around 745 Rs. They are now asking me to pay this some of amount in order to get this number deactive. I have talked to Airtel executive in Laxmi Nagar showroom about my issue that if I have payed you your required amount then why I'm still recieveing these bills for that number. Than they have assured me that this will not happen again, but syill am recieving these bills.
On speaking with customer care executives they say that I will have to pay this amount, I am left with no choice.
On Jun 13 I got a call from Airtel, they said that they will take legal action against me if I will not pay this amaount.
Jun 13th night I had also words with customer care about the same, they didn't came up with any resolution.
They said me one interesting fact that I have made payment of Rs 75 on Jan 28. I have bloked that number then whey the hell I will make payment for that. I have recorded the conversation with their costomer care executive who was too rude to me and disconnected the call without resolving my issue. I have taken another Airtel number 9818812511 on which I'm getting calls regarding this.
They are really torturing me alot. I have my MCA examination from 2 week of July, and Airtel guys are disturbing me mentally. I'am not able to study after hearing that they will see me in court. I am totally blocked now.
Please help me out from this situation.
My Details for that number are:
Name: Arvind Prakash
DOB: Feb 5, 1984
Address: HCL Technologies Ltd
A 8/9, Sector 60
NOIDA.
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