Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel number - Not closing my account | News #83507

Airtel number
Not closing my account

Please see the mail below. I am still receiving the bills and they ask me to pay the amount when I had already asked them to close my account. I want an action against them as they have troubles me very much for quite long. Please suggest what should i do.

&-- Original Message &--

Subject: Re: 9717392391: COMPLIANT: CLOSE ACCOUNT: CONSURE FORUM: ID:1000921091 [|BAL|9717392391|121020098542|]

Date: Tue, 13 Oct 3:30:38

From: [email protected]

To:

Dear Mr. Jain,

Thank you for contacting Airtel.

We understand from your previous interactions, you have expressed concern over regarding delay in cancellation of your Airtel mobile number 9717392391.

We realize that this situation must have greatly inconvenienced you..

Your concern regarding the same has already been registered the request reference number for the same is 28800526.

We will revert to you by 23/10/09.

You can also dial *121# to know the billed and unbilled amount.

Further, we also like to inform you that the forthcoming bill will reflect the payment and billed, if any in your account.

The maximum turn around time for payment updation through Online is 72 working hours. Please be informed that we have updated your payment details and the amount will be posted on to your account once the same is cleared from your bank.

Also, you can dial *121# (toll free) to get the details of your last three payments made for your Airtel Mobile.

For further assistance, mail us at [email protected]

We value your association with Airtel.

Warm Regards, Jayalakshmi Rengaiah Customer Care Executive Bharti Airtel Limited Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen. &&&Original Message&&&- From: [email protected] To: [email protected] Cc: Sent: 12/10 22:22:11 Subject: Re: 9717392391: COMPLIANT: CLOSE ACCOUNT: CONSURE FORUM: ID:1000921091 [|BAL|9717392391|121020091582|] META charset= iso-8859-1 BR

I have made the payment today. Now if I will receive the bills from next time and you did not close my account then we will have to take legal action against your company. I am keeping this mail as my mail of reference. The ICICI transaction reference is 0124181771 on oct 12.

[email protected] wrote:

Dear Mr. Jain

Thank you for contacting Airtel.

You have expressed concern over the receipt of bill after disconnection of your Airtel mobile number 9717392391.

We

understand your concern and will work towards resolving the same.

We regret to inform you that we are not in receipt of your request for

disconnection of number as per our records Please revert to us with the complete details where the request for disconnection of number has been given from your end.

However we would like to inform you that your request for the same has been registered the request reference number for the same is 28800526.

We will revert to you by 23 10 09.

There is a billed amount of Rs.49.12 - in your account. We request you to make the payment at the nearest Airtel Relationship centre to initiate further action.

Further we also like to inform you that the forthcoming bill will reflect the payment and billed if any in your account.

For further assistance mail us at [email protected] We value your association with Airtel.

Warm Regards Nithya Thirunavukkarasu Customer Care Executive Bharti

Airtel

Limited Simplify Life with Airtel Selfcare. Just dial 121# and

get instant information related to your account on your Mobile Screen.

&&&Original Message&&&- From: [email protected] To:

[email protected] Cc: Sent: 12 10 2009 10:45:17 Subject: 9717392391:

Compliant: CLOSE ACCOUNT: CONSURE FORUM: Id:1000921091 Airtel

I have sent applications regarding the closure of my previous account which I have stopped usiing long time back.

I am still receiving the bills which I would not pay as I have already asked you to close my account.

If I will still receive your mails and Bills I will have to go and file a report to Consumer Forum. I would be taking a legal advice on this.

Please close my account right Now. I am keeping this mail as another mail for closure.

Contact me to confirm that you have close this account.

My Number is 9011074846.

-Adhar

Add whatever you love to the Yahoo! India homepage.

Try now! http: in.yahoo.com trynew &&&&&&&&&&&&&&& Dear Customer

This is to inform that your Q R C has been parked and action will be taken shortly.

Airtel Care

This e-mail and any files transmitted with it are for the sole use of the intended recipient (s) and may contain confidential and privileged information. If you are not the intended recipient please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review use disclosure dissemination forwarding printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies (collectively Bharti Airtel Limited) are unable to exercise control or ensure or guarantee the integrity of overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authori... Rest of the message is truncated.

This e-mail and any files transmitted with it are for the sole use of the intended recipient (s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies (collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

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Company: Airtel number

Country: India

Category: Miscellaneous

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