Dear Mr. Sunil Mittal,
I fully understand with the important missions you always have in your hand but still I am making an attempt and hope you are able to read such frustration of customers some time in your busy schedule.
I had the opportunity of hearing you in a business seminar 6-7 years ago and was convinced that you are man of changes and commitments, though that impression still stays but wonder why people you assign to manage deadwoods who can not perform 5 percent of what your visions are.
To make my complaint brief, I had applied for a WI FI router and committed time was 10th Feb and ever since the close of dedicated time I have logged on 4 calls and each occasion a new excuse is tendered. I have sat at home for 3 days waiting for the router and wasted my important time.
I am fully aware that you cannot satisfy all your customers but In the interest of a your company's future would need your attention to weed out inefficiency.
Best Regards,
Sincerely,
Vijay
Details of account number 12786337 & phone number 01146018482.
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