Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Postpaid - Bill - change of plan from postpaid to prepaid or cancel | News #83936

Airtel - Postpaid
Bill - change of plan from postpaid to prepaid or cancel

Dear Sir/ Madam

I Mrs. Janki Samir Shah would like to cut the service of my no. 9892247984 because of inconvineant service of Airtel as the amount of bill is very high. also wrong calls from Airtel people regarding bill payment though we have paid bills regularly.

They charged anything, we cant see the local call details as well they send us only STD calls details.

I had called 121 and launched my complaint to withdraw my postpaid service and if possible would like to transfer it in to Prepaidd.

When i was asked to visit Airtel gallery of Kandivali West - M.G.Road on 12/03/09, the person asked for the ID proof just to withdraw this service and also aske me to pay first the rest amont of Rs. 2410/- and than only i should call 121 and request the same.

I did all this exersice but no respond from Airtel. at Last my husband called airtel costmer care person - Ms Amudha and Mr Dishant on 13/03/09 and asked about the same they said that they need to talked me personaly.

also was told for call back from airtel person to confim the same. But no respond.

I would like to inform you (AIrtel- Who so even it may concern) that i am not satisfied with the airtel service and would like to cancel the post paid service of airtel for No. 9892247984.

Kinldy do needful and do it at your earliest as i am not going to pay anymore amount for the same from Today.

Janki Shah

M: 9892247984.


Company: Airtel - Postpaid

Country: India

Category: Miscellaneous

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