Dear Sir,
We are having 18 CUG connections with monthly rental-plan of Rs. 249/- on the name of Vishwas Naik. With the assurance of free calling facility within the group the plan was offered to us, but subsequently we have noticed that the charges of Rs. 0.10 per minute are charged in the bill and now we are continuing with the same plan / charges.
Now we want the plan to be changed from Rs. 249/- to 199/-, and the free group calling facility to be restored.
Last three months we are trying to pass on our request to the customer care center at Panjim- Goa (India) but every time we call the representative there are insisting to add few more connections so that they will change our plan and give us the free group calling facility. Certainly as and when we need more connections we will go for Airtel only.
You are well aware about the options available in the market, but we want to continue with the Airtel by considering your past services. Hope you will do the needful at the earliest. Waiting for your reply.
Mobile numbers are mentioned below for your ready reference.
9960591171 / 72 / 73 / 74 / 75 / 76 / 77 / 78 / 79 / 80 / 81 / 82 / 83 / 84 / 85 / 9766312085 / 9766362085 / 9766364085
Tanking you in anticipation,
Yours Truly,
For Reema Transport Pvt. Ltd
Vishwas Naik
Director
Mob: 9960591172
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