This is regarding not receiving of bills on my airtel postpaid no. 09000 868 868.
I have been not receiving the bill since last 6 months even after repeated complaints made to the customer care executives. every time I'm being remided to pay the bill but the airtel is least bothered to post the bill. more over my outgoing service has been barred today even after repeated requests made not to suspend the service. Every time I call the customer care either I'll be put on hold for a long period or the executive make false promises.
Every month I'm being charged Rs.100/- excess for the late payment of the bill. I want to know that how can I pay the bill without getting my usage details.
I'm very much fedup with airtel and even switched to idea and the no. matching to that of my airtel.
And I have decided to approach the consumer forum for the same and also not to pay any outstanding bills.
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