I have 2 Chennai post-paid numbers as well as a broadband connection from Airtel in Bangalore.
When I quit my last job one of the post-paid numbers the bill was to be taken care by my company and they didn't. My second number and broadband connection are active. Airtel has been using underhand means to collect the payment for the unused number. Their collection agents have illegally called my contacts from my phone records and are threatening and abusing them about my bill non-payment.
Airtel contacted my husband's business contacts and we have lost a business deal of a large monetary value due to their harrassment.
I wish to take legal action against Airtel. Please let me know the procedure and how to go about this.
Thanks,
Preethi
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