Myself as Narasimha Gaonkar currently working at Firstsource Solutions Limited, I have an issue with the Airtel Representative from whom I procured a Sim card by submitting all the required documents and a fee for Rs 500/-
After speaking to the Airtel Rep he took 500 Rupees and did not acknowledge that with a receipt and he informed me that he was out of these receipts and would give one to me the next day, however I have had not service provided to the Sim card given to me and assume that the Airtel Rep has not submitted my documents for the Service Initiation. I have been trying to reach him on a daily basis and calling him multiple times a day but his number either just rings or there is just a message which says that his number is out of service
I already have two post paid connections with Airtel (9900955884 and 9900944322), and am highly disappointed with this experience that I am undergoing currently for my third connection,
Note: I have already interacted with the Airtel Customer Service and expressed the above issue for which they have also tagged a ticket (Ticket number - 14817439) and informed me that this issue would be resolved in the next 48 Hrs, post which if this issue is not resolved then I would have to force myself withdraw the 2 post paid connections that I am currently owning from Airtel,
Airtel Representative Name from whom I procured a SIM card is: Dilip (His contact number is 9880267829)
The number for the 3rd connection is 9945026646 (SIM Number – H–2 8991450002004072917)
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