Complaint #18808828.
I have been having problems with airtel mobile voice quality, i can't hear the person at the other end when i make a call & i hear only distortion noice but not the voice at the other end and the same happens when the other person calls me.. this was happening for last 3 months and once in a while i use to get through.. and all the other times though the call was completed i had to keep shouting hello heloo.. & hang up in vein.. irrespective of the place, city i was, as i spend my weekends in chennai as my wife has delivered a baby recently.. & you know how important it is to stay connected at these times.. in the beginning i assumed it was my phone problem i switched 3 new phones same problem 2 nokia & 1 samsung it didnt help later i got a new sim, that didnt solve the problem too, thats when i guessed its problem from airtel.. and on october 15th i raised this complaint #18808828
No resolution has been provided till date, its been more than 2 weeks, though the turn around time was 2days, only a compensation of 300rs discount by the manager sarla, was done that too it would reflect in my next month's bill it seems.. hopefully, i hav no clue of whats happening at the airtel end.. however the calls get charged for which i havent made use of.. & every incoming call.. i end up calling them back.. from my landline.. which is again airtel.. thus i'm in soup were.. i'm getting no resolution from airtel.. & simply paying for wat i havent used.. no wonder bharti ceo's all over media talking about the huge quarterly profits he has made.. this is how ter buisness model works.. jus milk the customers who fall in airtel loop.. somebody save indian consumers.. who are taken fr ride even by big players like airtel
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