To whomsoever it may concern.
I, Malcolm, (9967294642) had lost my sim card and immediately had ordered airtel to block my card. they did the same. subsequently, i aquired a duplicate sim card from the airtel gallery in mulund, mumbai. they had assured me that my sim would be activated in 24 hours. i have lost a count of the number of hours past since i got my duplicate sim card. but yet it has not been activated. after several calls to the customer care, i havent got a proper solution. they are asking me to go to the mulund centre again to seek clarification. i want the airtel people to know that i am not sitting here just to visit your centres now and then. i have loads of other important work.i would ask you to look in to this matter at the earliest and come up with a logical and quick solution.
Regards,
Malcolm
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