Respected Sir/Mam,
My name is Jigar Madhsudan Thaker. I am having Airtel Prepaid connection on my cousin's name Hardik Patel no 9725551435. I got message on 22/08 for 84 rs/- recharge in which i would get benefit of low out going tariff on both airtel & other service provider. It also mentioned that I would be able to enjoy the tariff for 6 months, & i would start getting benefit after 48 hours. I have done recharge after contacting Airtel Customer Care Executive I was informed that I was eligible for the recharge. I have done recharge on the same date. After 48 hrs I contacted Airtel Customer Care regarding I have not received benefit for the recharge. I have not received any satisfactory reply by their side even Executives & their Supervisor didn't had any proper knowledge about the same. I have called almost 10 to 15 times for the problem in last week ie: 24/08 to 29/08. I have also visited Airtel Relationship Center for the same. I have given all the necessary details regarding the recharge & problem I faced. When ever I call customer care the provide only one resolution ie: Sir wait for 48 hours & your problem will be solved. But till date I haven't received benefit for 84 Rs recharge. Still am getting message for 84 rs recharge.
Complain Reference Number Given By Airtel Customer Care:- 0824482045, 0826257172, 0826364942
Kindly do the needful. Waiting for your reply
Thanking You
Jigar M Thake
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