DEAR SERVICE PROVIDER,
I AM A RAJASTHANI CUSTOMER MY MOBILE NO IS 919950680866 I AM USING THIS NO FROM LAST FIVE MONTHS I DIDN’T FACE ANY PROBLEM REGARDING YOUR SERVICES BUT FROM TODAY I HAVE SOME PROBLEM I JUST WANT TO SHARE WITH YOU THAT IS “ ACCORDING TO YOUR CUSTOMER CARE EXECUTIVES TO DAY I SUBSCRIBED A CALLER TONE BUT ACCORDING TO THE BEST OF MY KNOWLEDGE I DIDN’T SUBSCRIBED ANY CALLER TONE ON MY NO BECOZ LAST TIME I CALLED ON MY FRIENDS CELL NO THAT IS 919990633039 NEAR ABOUT 4:00AM AT THAT TIME I DIDN’T GET THE SMS OF THIS VALUE ADDED SERVICE BUT AFTER THAT I GOT MY BALANCE DEDUCTED SO KINDLY CHK FROM YOUR SIDE AND GIVE ME PROPER RESPONSE BECOZ WHEN I CALLED ON THE CUSTOMER CARE THEY ARE RESPONDING FOR THE COMPLAINT BUT THEY ARE ONLY APOLOGISING FOR THE INCONVINENCE WATS THE MEANING OF THIS AFTER THAT WHEN I ASKED THE EXECUTIVE TO TRANSFER THIS CALL TO YOUR ESCLATION HELP DESK HE JUST DISCONNECTED WITHOUT GIVING ME ANY RESPONSE TO ME; I CALLED THREE TIMES DO YOU THINK THAT I HAVE TO MUCH TIME TO DISPUTE ON CUSTOMER CARE I AM A STUDENT OVER HERE SO KINDLY CHK THE SYSTEM BECOZ I DON’T BELIVE IN THE CUTOMER CARE BECOZ THREE TIMES I CALLED CUSTOMER CARE AFTER AVERY LONG HOLD MR.HIRA LAL HAS REGISTER MY COMPLAINT OVER THERE I DON’T WHAT IT IS BECOZ I HAVE ONLY A NO THAT IS “3040805638100” I DON’T KNOW WHAT IT IS SO KINDLY DO THIS FAVOUR FOR ME AS YOU CAN THE USAGE OF MINE I AM USING THIS AIRTEL CONNECTION BECOZ OF THE CALLING FACILITES I THINK WHICH IS BEST ONE IN COVERAGE ALSO SO I THINK I SHOULD GET THE BEST REVERT FROM YOUR SIDE BECOZ THE RS 45/- IS NOT A BIG DEAL BUT THE WRONG THING IS WRONG THANKS WITH REGARDS.”
NIDHI PRAKASH.
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