Airtel Prepaid Connection
Money Deducted automatically

I went to Airtel Customer Care with an issue pertaining to prepaid connection that is when I make a call to unused mobile number automatically my amount gets deducted. The customer care response was not satisfied then I talked to Manager but she gave me a reference number which could not help me. I did phone call to nodal officer and appellate officer but they even did not lift there cell phones. Kindly take necessary action and acknowledge me, so that I can be great for your kindness