I am subscriber of Airtel prepaid service (Mobile no. 9971624829). Airtel has been charging me Rs 30/- pm since July08 till date without my consent. I have not used this service at all. I came to know about it when I called Airtel on 10.04.09 to inquire about deduction of money from my prepaid account. My complaint no. with Airtel is 0410639687. I want to know how without my consent they can put on this service & when I have not used this service at all, why they should not refund the money deducted for 7 months. It is not question of only money, but it is not good practice on part of Airtel. Can I complaint to TRAI about it? What are the regulations about it? Can I ask them to produce records of my consent either recorded or SMS?
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