Dear customer care,
I have recharged my phone 9849019465 (Hyderbad No) on 12-9 at 11.58 am with a top-up easy recharge of Rs 152/- from a vendor in Dehradun as I am on roaming now. But I was shocked to see that only Rs 1.52 has been credited to my account - the transaction ID is 91850411. So I tried to enquired the vendor, who told that he cannot help me anything as the Airtel No was from Hyderabad and not from Dehradun. I tried to contact customer care 121 and 9849098490 and 9849012345 but it never connected. Both my incoming and outgoing has stopped now b'cos I do not have any balance in my regular account.
However, on dialing *123*8# the balance is shown as Rs 152.00 in the dedicate account 8 and valid for only 18 days ie Sep 29th 2009. But I am not getting either Incoming or Outgoing. What is this Dedicate account 8? Why i am not able to get either Incoming or Outgoing? Will my money go waste? Can you transfer this balance from the dedicate account to the regular account.?
Kindly do the needful as the time of 18 days is running out.
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