SIR,
FOLLOWING IS THE ACKNOWLEDGMENT MAIL FROM THE CUSTOMER CARE OF AIRTEL...
[email protected]
to [email protected]
date Mon, Oct 26 at 8:17 AM
subject Acknowledgement Mail.
hide details Oct 26 (4 days ago)
Dear Airtel Customer,
Thank you for writing to us. Your request has been registered with us and your unique reference no. is 26102009705. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.
Warm Regards
Airtel Customer Service
Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.
This is an auto-generated response. Kindly do not reply on this mail.
AND THIS IS MY COMPLAIN:
Subject: REGARDING SIM CARD REGISTERATION FAILURE OF PREPAID MOBILE ROAMING IN QATAR NO. 9894408127
Date: 26/10 06:53:40 AM
From: [email protected]
To: [email protected]
Message body:
Sir
I am syed muneerullah from Tamilnadu area.
My home town being vaniyambadi.
Still I am on roaming in QATAR but today I found out my mobile is showing me REGISTERATION FAILURE.
I request immediate restoration of the services as they have been cut off without any prior notification to me.
Further if I have to do any thing in this regard like payment and all or topping up let me know. But request release the connection immediately.
MY SIM CARD DETAILS ARE AS FOLLOWS
SERVICE AIR TEL PRE PAID LIFE TIME CARD
ROAMING AREA- QATAR
MOBILE NO: 9894408127
SIM CARD NO: 89919400000882114029
MOBILE NO OF QATAR IS: 00974-6862902
REQUEST RESOLVE THE ISSUE AT THE EARLIEST. REQUEST IMMEDIATELY RESTORE THE SERVICES.
REQUEST ACCORD PRIORITY AS THIS IS CAUSING FINANCIAL HARDSHIPS MENTAL TENSION AND INCONVENIENCE.
FOR YOUR INFORMATION AND FURTHER NECESSARY ACTION.
WARM REGARDS
SYED MUNEERULLAH
(note: this letter will be kept as record for further necessary action at the appropriate level)
AND HOPE SOMETHING WILL BE DONE POSITIVELY AT LEAST IN THE FORM OF FEED BACK FROM CUSTOMER CARE WHO FAILED IN THEIR 24 HRS RESOLUTION CLAIM.
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