Re: (MOBILE NO:=9958107826) DEDUCT RS. 30 AND NOT RESPONDING THE COMPLAINT NO. 3030216438700 [REF:249114314163] [|BAL|9958107826|4032009856|]
Wednesday, 4 March 5:27 PM
From:
"ashutosh bhagat"
View contact details
To:
[email protected]
Dear Sir Madam
You have promised that u return my money by 3.49pm04.03.2009 but u did not return my balance till now otherwise i have to think other option.
So please return my deducted amount net charges of Rs. 30 = 60.
Regards
Ram Kishan
9958107826
& On Wed, 4/3/09, [email protected] wrote:
From: [email protected]
Subject: Re: (MOBILE NO:=9958107826) DEDUCT RS. 30 AND NOT RESPONDING THE COMPLAINT NO. 3030216438700 [REF:249114314163] [|BAL|9958107826|4032009856|]
To: [email protected]
Date: Wednesday, 4 March, 12:58 PM
Dear Mr. Kishan,
Thank you for contacting Airtel.
We understand from your previous interaction dated 04/03/09, you had expressed concern over balance deducted for Hello Tune service on your Airtel prepaid number 9958107826.
We understand your concern and will work towards resolving the same.
As informed earlier, your concern has already been forwarded to the respective department. Kindly quote the Service Request number 3030410948500 in any future communication about this request. We would revert to shortly with proper resolution.
Further, we realize that this situation must have greatly inconvenienced you. We are a customer centric organization and as such would want every interaction you have with us to be a pleasant one.
As a service provider it is our unchanging effort to build a better relationship with you. We believe that the key to your service satisfaction is adding value to a relationship that is continual and long lasting.
On rare occasions, like experienced by you, we fully recognize the shortcoming and take the responsibility to provide you with superior personalized service.
For further assistance, email us at [email protected].
We value your association with Airtel.
Warm Regards,
Carol Voidhiva
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&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 04/03 10:29:22
Subject: (Mobile No:=9958107826) Deduct Rs. 30 and not responding the complaint no. 3030216438700 [REF:249114314163]
Dear Sir Madam
You have not return my balance till now.
So please return my deducted amount net charges of Rs. 30 = 60.
Regards
Ram Kishan
9958107826
& On Wed 4 3 09 [email protected] [email protected] wrote:
From: [email protected] [email protected]
Subject: Re: (Mobile No:=9958107826) Deduct Rs. 30 and not responding the complaint no. 3030216438700 Message From ashutosh bhagat [email protected] [REF:249114314163]
To: [email protected]
Date: Wednesday 4 March 9:45 AM
Dear Mr. Kishan
Thank you for contacting Airtel.
You have expressed concern over balance deducted for Hello Tune service on your
Airtel prepaid number 9958107826.
We understand your concern and will work towards resolving the same. We regret
for the inconvenience caused in this regard.
Your concern has been forwarded to the respective department. Kindly quote the
Service Request number 3030410948500 in any future communication about this
request. We would revert to shortly.
For further assistance email us at [email protected].
We value your association with Airtel.
Warm
Regards
Carol
Customer Care Executive
Bharti Airtel Limited
Dial 121# (toll free) from your mobile and get instant information for your
Prepaid or Postpaid Account on your Mobile Screen.
&- Original Message &-
&&&&&&&&&&&&&&&&&&&&&&&&--
Dear Sir Madam
On 25th Feb. Deducted Rs. 30 from my balance and send SMS to me that u r
Caller tune renewal fee deducted. I have been call to Customer care dated
02.03.2009 (12.10 PM) and got a complaint no. 3030216438700 and she
committed me that u r balance refund Rs. 30 within 24 hrs. but I did get
my deducted amount till now.
So please return my deducted amount net charges of Rs. 20 = 50.
Regards
Ram Kishan
9958107826
&&&&&&&&&&&&&&&&&&&&&&&&--
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