Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel prepaid mobile service - Shirking responsibility | News #88741

Airtel prepaid mobile service
Shirking responsibility

I purchased an Airtel SIM at Chennai two years back and have been regularly using it, activating and recharging at chennai only at local call rates. The mobile No. being 9957987755 in my name. Now after losing my mobile, I called Airtel to inform this loss of SIM card and also, to block it. But to my surprise, the Chennai Airtel customer care washed off their hands saying that this number belongs to Assam region and I have to call them to block it. I unsuccessfully tried to obtain the Assam Airtel customer care, but the Airtel Chennai gave me, instead, Punjab and Reliace customer care phone nos. but not Assam Customer care of Airtel.

Now, I wonder how safe mobile operator is, when I am able to purchase their Assam SIM at Chennai with ID and address proof of chennai and also, how I have been using it without roaming?? God only can give answers to these, and I wonder now that our country is reeling under terrorist attacks with SIMs bought under pseudo names in one state and is able to activate in another state!! God save India!!!


Company: Airtel prepaid mobile service

Country: India

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google