Today, on 11-09, I was continuously charged Rs.0.30/0.31 after every few seconds on my prepaid mobile No.9910156244. around 10.00 pm to 11.35 pm.
121 service was not of any help as whenever I was asked to connect to customer care executive there was no response for about 15 time. just toon .. toon.. noise every time.
In emergency, Airtel cannot be contacted on any direct phone or mobile or email.
Poorest show Dear Airtel...
Shame on YOU.
You deducted about 27 rupees for no fault of mine.
What is paining is that you have left no way to contact you except 121 which is 99% is non-functional. Even your website could not lead me to any contact in such an emergency.
Shame on You.. Dear Airtel. I am tacking up this matter with Comsumer Association as well as Ministry of Communication and TRAI.
K.K. Aggarwal 99101 56244 ([email protected])
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