AIRTEL/PRE-PAID SERVICES
SIM REGISTRATION FAILED

Dear Sir,

I have taken the pre-paid connection of Airtel (NO. 91-9974970731) two months back on 23rd of march and since then I am enjoying the facility uninterreptlly. I have also availed the facility of GPRS on the same number. But today they have blocked the SIM without giving me any prior intimation. When I approached the Customer care centre situated at sector-16, Gandhinagar one of the customer care executives namely Ms. Mansi did't take the complain seriously and replied that the SIM registration is failed because the address has not been confirmed and I will have to purchase a new SIM only.

At the time of getting the SIM card I had already provided the required documents and the same had been verified by the Airtel executives. After availing the facility for two months they are not only refusing to activate the services but also to return the money avialble in my prepaid a/c i.e around Rs.350/-.

Being such a reputed company in India it hurts me a lot for gettting such a poor service.

Hope you will do the needful and settle the matter as early as possible.

Thanks & Regards

Anjani K.S. Chawhan

Asst. Manager

Vijaya Bank

Suman Tower, Plot No.-18

Sector-11, Gandhinagar

Gujarat-382017

Contact No. 91-9374472588, { 079-23235213, 23220962 (O) }