Im a resident of vasai, would like to your notice the miseries Airtel customers are facing. We have an Airtel cust service office at Ambadi rd vasai which is not able to provide cust service as there are no pc. The place is worth having a look at. No computers just3 chairs and a long table. Any system related issue they done even take an initiative . they give u a no and ask u to call999 from a phone placed outside the off. Anther thing to add... now my mom and dad are Airtel users and suddenly some sort of jokes and cricket service is activated on their phone widout their knowledge and their charged 30 each. On calling cust service they say they are deactivating the service and will reimburse this amt again.. now the service is deactive bt the amt is not reimbursed... then we have to again call up then the do the needfull... then after another two days the service starts again... and again the same circle repeates... this has happened almost 3 to 4 times now... this really is so irritating... can something be done abt this... and moreover when we visit these cust service off they dont listen to u but ask u to call that 999 no... where my resolution... can your reputed reporters team work on piece of info and bring peace and solution to us.. plz reply... hoping to see some investigation on this matte
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