I have booked a Airtel DTH connection on 18th May by paying Rs1590 with installation which includes the megapack for 2 months plus cash back of Rs 250, and i was told that installation would be done on 19th May before 12Noon but after Waiting and calling for the entire day no one came uo for the installation. On 20th around 4PM installation team came for the installation and did the temporary installation and promised to come again next day for the complete installation and took Rs.200. As soon as they moved after two hours the singal were lost and i keep complainting at the customer care and the installation guy but no one turned up.
Now i registered a complaint at the call centre complaint no. is 8231247 and again i was Promised that someone will rectify the complaint, but again i recieved a message which says that The problem has been resolved. I mean no one has visited my place the problem remain as it is now when i gave call at customer care again i was told that someone will attend within 2hrs. time but no one turned up.
Now after going through all these things i just want to remove this airtel Dth connection and want my money which i have paid should be refunded. Airtel doesn't have any service thing and only false commitment.
Please resolve this matter and refund my Money.
Kshitiz Kapoor
9999989714
Cust Id. 3007980600
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