WE WOULD LIKE TO PLACE OUR COMPLAINT, WE"RE TRAVEL AGENT DOING A LOT OF TICKETS THROUGH JETLITE/JET AIRWAYS AND AS OUR BUSINESS IS GROWING AND WE NEEDED SOME PROMOTIONAL MATERIAL FROM YOUR CONCERNED AIRLINES, WE VISITED YOUR OFFICE NEAR THE HOTEL AMBASSADOR PALLAVA IN PANTHEON ROAD, EGMORE CHENNAI 600 008 Ist FLOOR (23rd march) AROUND 12.40 HOURS AND THE SECURITY WHO WAS THERE HE SAID THAT IT IS LUNCH TIME SO WE HAD TO WAIT BUT EVEN AFTER IT WAS 14.30 HOURS NO ONE ATTENDED TO US, SO AGAIN WE ASKED THE SECURITY HE WENT SOMEWHERE AND CAME AND TOLD US THAT WE HAVE TO COME AROUND 16.00 HOURS ONLY SO WE ASKED HIM THAT SO MANY EXECUTIVES ARE OVER THERE LET US MEET SOMEONE, SO AGAIN HE WENT INSIDE THE CABIN AND RETURNED SAYING THAT THERE IS NO PROMOTIONAL MATERIAL AVAILABLE WITH JET AIRWAYS SO PLEASE LEAVE THE OFFICE.
THIS IS NOT THE TREATMENT WE WOULD LIKE TO RECEIVE FROM AN AIRLINE WHERE WE ARE DOING DAY TO DAY BUSINESS, PLEASE TAKE CARE OF YOUR CUSTOMER CARE DEPARTMENT
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