Refusal of Warranty, Bad Behaviour of Dealer manager
Dear Sir,
I have puchases Alto Lx from M/s Vipul Motors, Faridabad.. on 7th Dec.2006.. Just 2nd a half year past.. & I have done all the 4 services from the same dealer.. Just from 3rd service I shown the problem for rust formation but they did not move.. My car got rusty from the Diggy Mtg. Areas very baddly & Side doors bottom area & The most important part is Steering Handle Rubber Bonding crack.. When show to M/s Vipul motors .. One of Manger Mr. Harjinder.. How roood he is .. He thinks customer is a headeche.. to attand. Told me these things not cover in warranty & We know maruti quality is going down day by day.. so u have to pay for Rs.1000/- Steeering handle Rubber & Rusty part estimate take from our next departement.. we are not concern for this... OHHHHHHHHHHH my God .. It was pathetic for me to absorve.
I am a Manger in M/s Yamaha Motors india Ltd. in Service Deptt. from Last 20 years.. & Handled various challenging Area.. We think the customer is the real boss.. But here very sorry to say ur manager is boss.
If somebody from Maruti Will not listen my plea.. than I will take next action to put all the pics. of the defective area of my car to send to all leading news paper... & on Internet blogs with my own words.. I m very fed up..
Hope you will initiate to do some thing???
Regards
Sanjay Sharma
0 comments