Complaint No. C1-11474488120
I purchased a APC UPS (500 VA) Sl No. BB-0845001755 on Apr 09. It went unserviceable on 21 Aug 09.
I lodged a complaint with the customer care and assure prompt action withing a day or two. After two days when inquired again as no one attended the fault. I got the same reply of attending the fault within a day or two. Today (27 Aug 09) again when I inquired, to my surprise I was told that no such complaint is lodged. Then they agreed after checking my name. Again assured, before 31 Aug (09?). Hope I will be able to switch on my PC at least on ONAM day.
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