I Mahesh Kumar Heda resident of Nizamabad working in Hyderabad, so need to travel frequently between Hyderabad and nizamabad. Today i, e 1 Nov morning i arrived the bus stand at 8.15 to catch a bus the RTC have an on station counter for the non stop service. There they have announced that bus is going to arrive in 10 minutes and started issuing the ticket for that service which i have brought. Until 30 mins 8.45 am the bus havnt arrived and when asked for cancellation they havent cancelled ticket and were not responding on the query also. After 15 more minutes (9.00 Am) they have announced that the bus is cancelled and anonther Delux bus was replaced with Luxuary and were asking again the passenger to recollect the difference amount. That took another 30 mins. And when asked for the reason of canecalling the bus the person issuing ticket say its an machine we cannot assure the timing and was very rud and was not ready to accept there fault.
I just want to complaint that when they cannot assure the timing why they are issuing the tickets and even they issue why they dont cancel it.
Today due to that i have wasted around 1.30 minutes of my time that too monday morning.. Plz i request you not to issue the ticket even issue plz cancel those when u are not sure of the timings.
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