H T News Paper
Coupon Not received

Coupon not send but subscription amount has been receive from HT newspaper for One year subscription

From

Rajkuma rGupta

A-504, Achalgiri Padmawati Nagar.

150 Feet Road, Near Maxus Mall,

Bhyander-West 401101

M.No. 9321449393

Dear Sir,

I had subscribed for One year subscription of Hindustan times newspaper against their scheme. My subscription form no : 672767 dated 17.01.2010 through HT executive Mr. Ajay Kumar.

My cheque had been clear on dated 06/02 from my bank account.

but till date I have not receive my one year subscription coupons. I have followed up with HT call center for several times but could not get any proper response other than a new copmplaint number & assurance that my complaint will be handled in next two weeks.

I was also not allowed to talk to any other senior person of HT telling the reason that call certer executivs are not authorized to discose any senior person's name to consumers. Somehow after a a lot of conversatins, I could get the refernce of two local area managers/officers from the call center thro whom I could talk to Mr. Lokesh Verma (9920664351). Even two two officers kept me hanging for a long time & kept me busy in switching the discussion between teses two without any clear committment.

Two weeks before, I was told by then that my coupons in their hands but yet not received by me for some unknown reason.

Pls note the newspaper vendor has already discontinued paper to me since last one month & has reimbursed the cost for earlier papers dropped at myhouse for which I could not give him the HT coupons.

I have spent a lot of money in talking to HT call centers & officers for a long time (probably it would be more than the benefit of this subscription) & also I am disturbed mentally by not getting any response from HT office added by bad words of my newspaper vendor for not giving monthly payment/coupon in time.

I have only hope to get some justice by giving this complaint to you, with the reimbursement for all my mental/financial harassment by HT office.

Thanking you.

Rajkumar Gupta

9321449393