Dear Mr. Sharma,
It is disappointing to know that you had a bad experience on your purchase of your Foldable 2 wheeler Cycle Swimming Goggle & Cap Wrist Watch Combo from Naaptol.com. I, on behalf of Naaptol would like to apologize for the inconvenience caused to you.
Your complaint has been noted and would be resolved at the earliest. Meanwhile, we have several email ids as well to provide you solutions to your complaints. Please be assured of your voice being heard and acted upon as well.
Also, your request for refund has been escalated to the respective department and will refund your shortly. Your complaint id is 187604.
You can also contact us at [email protected] or [email protected]. Also, you can call us on 9223490900 for further assistance.
Regards,
Customer Care.
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