BEST
Excess fare Charged by BEST Buses Conductors

Dear Sir / Madam,

I am travelling by BEST Bus No. 209 from Borivali station to Jiwalapada bus stop. Conductor of the Bus always gives ticket from Thakur Cinema to Borivali and is charging Rs.10. Fact of the case is that the distance between Borivali station to Jiwalapada bus stop is less than 3 KM and accordingly Ticket fare should be Rs. 7 as per the new fare chares. When I complained this thing to the Conductor, they are saying that in their electronic ticket vending machine they can not print ticket between Borivali station to Jiwalapada bus stop to as their no such calibration in the machine and hence Fare will be Rs. 10 only.

In this way everyday thousand of travellers are fleeced and cheated by the bus conductors of BEST buses

.

Hence I request you to take suitable action in the matter and provide some relief for the poor consumers which are suffering on daily basis.

Thanks & Regards,

Vikas Lohiya