Inconsumercomplaints.com » Miscellaneous » Review / complaint: Ms. D souza - Frequency and rude behaviour of the Drivers and Conductors | News #417769

Ms. D'souza
Frequency and rude behaviour of the Drivers and Conductors

To,

Mr. Uttam Khobragade

General Manager

BEST

Mumbai

Dear Mr. Uttam Khobragade,

Sub: Frequency of the BEST Buses.

Congraluations for being appointed as the General Manager of the BEST.

i am a passager using the BEST services since the time I have learn to travel since 35 yrs and was happy to travel around Bombay. I am happy that the BEST has provided new buses with the wide doors and the resently with reserving 1st 6 seats on the right hand side for the ladeis and the Ladies Special bues running between Kurla Stn (W) and Andher Stn (E).

I have read online that BEST has got an santion of Rs.205.75 crore for introuding additonal 700 buses. Its a very good idea of adding new buses. But like to bring to your kind notice that buses frequency is not so bad but the only problem is during the peak hours time buses are not halted at the bus stops and this creates a ceaos at the bus stop. Men get into the running bus and the ladies are left standing at the bus stop for hours. Recently since last two months I have to travel on the Andheri Kurla Road due to change in job location and have noticed that buses do not halt and the KURAL KAMANI Bus stop during peak hours time between 9 am to 10 am. Especially Bus no.365 & 308 their fequency is bad and these Drivers and Conductors dont halt the buses. There are no other buses from Kurla going to the Internation Airport. If we asked them why the buses are not halted they give a rude answer eg. make complain to the CM and so on. Is this the way to behave with the passanger who have to report on duty on time

Since have to wait on the Bus stop for hours like to make a suggestion. I think the BEST can afford to place atleast one TC at a Bus stop so that action can be taken against such Drivers and Conductors.

Request you to please taken some action on this matter and oblige.

Thanking you,

yours faithfully,

Lady Passange


Company: Ms. D'souza

Country: India   State: Maharashtra

Category: Miscellaneous

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