The electricity meter at my shop got malfunctioned because of heavy voltage due to transformer fault in my village. After that we got it replaced from the department and the concerned executive have also written the same thing on the slip handed over to me. But now they have charged the new meter fee along with the electricity bill. For the clearance of the same issue, I have visited the Electricity office in Agra where I was asked for a bribe of Rs.3000 to rectify the complaint.
Further, there are problems of the electricity bill. The agency authorized to take the meter reading does not come at proper time and then the electricity bill displays reading as 'NR' and the exorbitantly high bills are raised by the department.
I request you to kindly rectify my complains and take further necessary action to prevent such actions.
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